Europromotional Products. Our Commitments
Confidence, quality, and security go hand in hand, correct? We at Europromotional Products consistently pride ourselves with hard work, dedication to excellence, security, and confidence to all our customers. Dedication entails contacting all clients who have placed orders within our site. Upon delivery, we assure satisfaction of services provided, our products and of course, the imprint. We promise all customers shall experience quality and a sense of security when utilizing our secured website. We stand for protecting our customers with diligence and fairness 100% of the time.
Consistently utilizing the same trusted vendors; we have established and built strong foundations for relationships prior to order placement. Here at Europromotional Products, we strive for improvement of all operational aspects of tracking orders, handling, and any other challenges that may possibly arise are faced head-on with reliability and proven results.
GUARANTEED QUALITY VIA SPECIFIC COMMITMENTS
Lowest Price Guarantee
We at Europromotional Products stand behind our Lowest Price Guarantee 100%. Should any of our customers happen to find a lower published price, rest assured, we will match it. We commit to fully refunding the difference in the price of an item if you should happen to find a lower published price within seven days of placing your order. Simply email us a copy or screenshot of the ad or web page showing the lower price for the same item. Once this procedure has started, we will expedite and process your refund. Please note; the lower price found should be for the same product, order quantity, decoration, and delivery method (ex. Rush, standard delivery). Delivery costs should be included in the competitor's price whenever applicable. Competitor's prices must include all set up charges when all items are imprinted.Secure Credit Card Payment
In this day and age; it is imperative to commit to customer security and satisfaction. This is why Europromotional Products have made a solid, guaranteed commitment to never retain credit card information from our clients. Any and all data is collected directly from the secure gateway of our bank. Our bank is one of the largest in the world, possessing the most modern and strict security measures.Imprint Guarantee
Virtual samples of the required imprint are sent upon request. Only under rare circumstances, when virtual samples are not possible, will we send the final artwork. First and foremost, production is started only after receiving approval from you; the customer. Should the final imprint of a product not fit your specifications; we are in position to guarantee a total refund to your order.On Time Delivery
We at Europromotional Products commit 100% to delivery within the committed date made. 5% of the total order is paid back for each day delivery is delayed. Automatically, 10% discount will be applied to your next order; however, this guarantee is not applicable in force of major causes.Product Guarantee
We uphold and enforce the commitment of our product guarantees; meaning, you are sent the same product shown on our website, if not; you, the customer will be subject to a total refund of the order. All products are exactly the same as shipped samples our customers request. Here at Europromotional Products, we consistently strive to produce excellent results for you, the customer.